USDirectExpress Login Page –

Direct Express debit cards have become the fastest and easiest method for those needing government assistance to receive federal funds. 

Direct Express Login

  • Choose your secure Username and enter an email address for your account. 
  • Enter the email address you want to use as your PIN, or it can be left blank. 
  • Enter your password and select ‚ÄúSign in.” 

When creating your account, ensure your Direct Express login information, prepaid debit card number, and Social Security Number are nearby.

You will also be creating your username and password. Include numbers, letters, and special characters in your password to protect against identity theft.

How to Request Payment Transaction History

Direct Express payment request history is easy to access using the Comerica bank mobile app, which has many useful features. Here are a few benefits of the Direct Express cards. 

  1. Direct express allows you to make balance inquiries, including ATM Balance inquiries.
  2. Check your recent balance in accounts and card transactions and set up alerts.
  3. You also have the convenience of 24-hour customer service to help with transaction holds or any questions or issues you may have.
  4. DirectExpress Pre-Authorized payment can be set up as a scheduled payment.
  5. Direct Express Debit Card with Mobile can be used for online shopping at many major sites.

Even if you do not have a checking or savings account or belong to a credit union getting a DirectExpress Debit MasterCard from Comerica Bank is fast and easy.

Will Stimulus Checks be Deposited on Direct Express Cards? 

Yes, stimulus checks are considered one-time payments, so they are separated from regular government checks and will be deposited onto Direct Express cards. No fee will be assessed if you receive payment through the Direct Express Debit Card. 

Stimulus checks will be deposited on the Direct Express card for 2021 and future years. Your money should be posted to your account within three business days of the payment date.

Can you Add Money to your card via your Direct Express Login? 

DirectExpress also offers options for adding money to your account by phone or mail, but we suggest you do not use these other methods because of possible security risks.

You are generally advised not to add money onto your card but instead use the Direct Express payment processing services. 

How do I set up mobile app?

You will first need to download one of the mobile apps from the iTunes or Google play store, depending on what type of device you have. 

Once logged in, you can go to your DirectExpress website account and choose Mobile Card Services. 

This will give you access to your data and allow you to make changes if needed. You can find out more about this service here:

How Do I Contact Customer Support?

Direct express customer support is available 24 hours a day, seven days a week. You can call the Direct Express Customer Service Center at 1-800-448-1711. 

If you are looking for information about the Direct Express card, you can also visit the Direct Express website here: . You will find useful articles and tips for getting started with your Direct Express card and mobile app.

Can I get an Emergency Cash Advance?

A direct express emergency cash advance is available. This cash advance is for up to $400.00, and only those who meet the requirements can apply. 

A fee of $15 will be deducted from your card for each emergency cash advance you receive. 

Depending on your situation, you can re-apply for an emergency cash advance every six months or as long as you need it. Several factors go into determining if you qualify for an emergency cash advance: 

-You have a direct express card with money in it.

How to Replace a Lost or Stolen Direct Express Card?

If you lost your direct express card, you can go to the nearest Comerica bank branch and re-apply for one. 

You can also go online if you would rather re-apply via the phone. 

You can access your account through the direct express website, at a Comerica bank branch, or by calling 1-800-488-3093. You can also find more details here: https://www.directexpress

Who is the Direct Express Login For?

  • People on federal benefits such as Social Security Disability [SSI], SSDI, SSI, and Disability Insurance [DI] who need government funds quickly.
  • People who need state benefits. (Medicaid)
  • People in low-demand areas who are not receiving social security payments such as food stamps or free lunches for their kids. 
  • Anti-poverty companies, schools, and colleges.

PayPerks Reward Program &

One of the perks of having a Direct Express login is the incentive rewards program PayPerks.

When you use a DirectExpress prepaid card, users can log onto to receive rewards points by completing tutorials online that educate individuals in making better financial decisions.

The idea is to give people receiving government assistance incentives to learn how to keep more of their federal fund’s electronic payment.

There are also tips on best using the money on your DirectExpress Debit MasterCard from Comerica Bank.

Each point a user earns on PayPerks enters them to win monthly cash prizes, and with the capacity to collect hundreds of points a month, the odds are good.

How Can US Direct Express Help You?

Comparable to the EBT card individuals receive their SNAP benefits, the DirectExpress Debit MasterCard, issued by Comerica Bank, also has a few differences.

Like an EBT card, federal funds are loaded onto the USDirectExpress card and can be used at any store that accepts MasterCard.  This includes gas stations, drug stores, pharmacies, department stores, healthcare offices, restaurants, and grocery stores.

With SNAP Benefits, you cannot add funds; you can get cash back on purchases and ATM withdrawals, free once monthly.  Beyond that, there is a fee associated with withdrawals.

With the online portal, managing funds for Social Security, Disability, and other government programs are easy.

You can also see transaction history, set alerts for low balances, or find the closest ATM.

One of the benefits of this online account is that, compared to traditional credit cards, the Direct Express Debit MasterCard by Comerica Bank only lets you spend the amount on your card.

Providing users more convenience besides the phone app, recipients can easily create a Direct Express login online at USDirectExpress.

Some individuals may know how other prepaid debit cards and comparable programs, such as the GoProgram Way2GoCard, work.  You will find the transition to a DirectExpress login very straightforward.

USDirectExpress Mailing Address –


Payment Processing Services
P.O. Box 245998
San Antonio, TX 78224-5998

The DirectExpress customer service help desk receives millions of calls monthly from recipients.  Individuals who want to check the balance of federal funds, confirm direct deposit, and review transaction history.

Direct Express Login Issues

If you forgot your login, please see Username Recovery 
If you forgot your password, please see Reset Your Password 

NOTE: We are not affiliated with this company. You should NOT contact us with any sensitive information that is of a personal nature. We are merely a resource that provides information.

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  1. I was looking at insurance options. The customer service representative connected took my information. I was not eligible. I received a letter about that two of my children were eligible for Medicaid. We did not request this. I also got one for my daughter and I.
    I was not applying for these benefits. All I wanted to know was the eligibility of the Medical Insurance which I am not eligible. I am not eligible for Medicaid. Not sure how or why applications were submitted because I did not request them. It upsets me because I was not even asked “are you applying for HHS Medicaid services. My family is not eligible.
    I will also send letters to HHS.

  2. in my disability check through direct Express because that’s the only way I could get it. but as of this last year I have been getting hacked off of your card month after month. and this last month I was sitting here on the phone with one of your clients in at asking why they gave back to 3995 to the last place at ripped me off and they said that I had an agreement with him that is BS. and then when I was sitting here on the couch talking to your people your employee asked me for my phone social security number when I feel you should only have to ask for the last four digits of anybody’s social security number because when I gave her and my social security number sitting on my couch in my home right away it come off $107 and some odd cents and $109 and some odd cents and two different transactions you have people on the inside that are ripping people like me that are on disability off.

  3. why is transfer funds? gone, I need to pay my mortgage that will accept prepaid direct Express card and pay back a personal bill to someone .

  4. I would like to receive my form that I need to get my income tax rebate for 2018 through 2022 I received SSI for those years can you please help me

  5. I would like to receive my form that I need to get my income tax rebate for 2018 through 2022 I received SSI for those years can you please help me

  6. I have not received my new card which was supposed to have been here March 1 2023 and can not get to Direct Express by calling to talk to anyone the ATM took my old card when I tried to use it at Wells Fargo bills are due and can’t contact anyone don’t know what to do

  7. I am trying to get in touch with some one because I need multiple bank statements from the last four months.

  8. i wanted to know where is my bank card right now with my money already on the card sent Friday December 30 SSI said it’s this weekend but y’all people again from direct express say that I gotta too wait for it’s on Friday January the 6 but I’m not going to be home until this Monday but anyway can y’all people please send me my money today and not tomorrow because tomorrow is not promised to none of us , i gotta kid’s and my bills that I gotta too pay off too y’all because this don’t make no sense how y’all give other people there but not mine at y’all?

  9. Social security made a deposit on the 3rd for my monthly benefits yet it isn’t on my card yet I called for three days and haven’t been able to speak to anyone yet the system says it has high call volume and hangs up

  10. Hello – I wanted to make a change to my address. Is there anyway to find out on how to do such a thing?

  11. I didn’t received my NOTICE OF ANNUITY ADJUSTMENT FOR 2020. I should have had it by January 15, 2020.

  12. I called customer services for a debit card replacement and was told would receive debit card within 7 to 14 days in mail but havent received debit card.

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